Yumates Safety Information

1. Platform Responsibility Disclaimer

• Yumates provides a platform to connect Hosts and Guests.
• Yumates does not own, operate, or inspect properties listed on the platform and does not guarantee safety conditions at any listing.
• Safety responsibility is shared between Hosts and Guests.

2. Host Safety Responsibilities

Hosts are encouraged to:

• Maintain the property in a safe and habitable condition
• Provide basic safety equipment such as:
  • Fire extinguisher
  • Emergency exits
  • First-aid kit
• Clearly inform guests about:
  • House rules
  • Safety instructions
  • Any potential risks (stairs, balconies, pets, etc.)
• Ensure electrical, gas, and water systems are in safe working condition

3. Guest Safety Guidelines

Guests are advised to:

• Carefully review listing details and house rules before booking
• Follow all safety instructions provided by the host
• Keep doors and windows locked when required
• Avoid unsafe behavior or illegal activities
• Respect local laws, neighbors, and community guidelines

4. Emergency Situations

In case of an emergency:

• Contact local emergency services immediately
• Inform the Host as soon as possible
• Reach out to Yumates support for assistance

5. Property Issues & Complaints

If you face safety-related issues during a stay:

• Notify the Host immediately
• Document the issue with photos or messages
• Contact Yumates support for guidance

Yumates may assist with communication or resolution but does not guarantee outcomes.

6. Identity & Trust

• Hosts and Guests may be required to provide valid identification
• Reviews and ratings help build trust within the Yumates community
• Misrepresentation or fraudulent behavior may lead to account suspension

7. Personal Belongings

Yumates is not responsible for loss or damage to personal belongings. Guests are advised to take reasonable precautions to secure valuables.

8. Health & Hygiene

• Hosts should ensure clean and hygienic accommodation
• Guests should maintain basic hygiene and cleanliness during their stay
• Guests with medical conditions should take personal precautions

9. Prohibited Activities

For safety reasons, the following are not allowed:

• Illegal activities
• Violence or harassment
• Parties or gatherings beyond allowed limits
• Misuse of property or amenities

Violations may result in immediate removal from the platform.

10. Community Respect

Guests must respect:

• Quiet hours
• Local customs
• Residential communities and neighbors

Hosts should clearly communicate community guidelines in advance.

11. Reporting Safety Concerns

If you experience or notice unsafe behavior, fraud, or rule violations:

Reports are reviewed seriously to help keep the platform safe.

12. Updates to Safety Information

Yumates may update this Safety Information from time to time. Continued use of the platform indicates acceptance of updated guidelines.