Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly, including:

• Full name
• Email address
• Phone number
• Government-issued ID (for verification, where required)
• Profile photo
• Payment information (processed securely by third-party payment providers)
• Messages and communications between guests and hosts

1.2 Information Collected Automatically

When you use Yumates, we may automatically collect:

• IP address
• Device information (device type, operating system, browser)
• Usage data (pages viewed, searches, bookings)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from:

• Identity verification partners
• Payment processors
• Social media platforms (if you choose to connect)

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Facilitate bookings between guests and hosts
• Verify identities and prevent fraud
• Process payments and refunds
• Communicate with you (service updates, support)
• Personalize your experience
• Comply with legal obligations

3. Sharing of Information

We may share your information with:

3.1 Hosts and Guests

• Limited personal details necessary to complete a booking

3.2 Service Providers

• Payment processing
• Identity verification
• Customer support
• Analytics and marketing services

3.3 Legal and Safety Reasons

We may disclose information if required by law, court order, or to protect the rights, safety, and property of Yumates, its users, or the public.

4. Payments and Financial Information

Yumates does not store full payment card details. All payments are processed through secure, PCI-compliant third-party payment gateways.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand usage patterns
• Improve platform performance

You can control cookies through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and personal data
• Withdraw consent where applicable

9. Children's Privacy

Yumates is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: